Introduction
Logic Lab Systems ("we", "us", or "our") is a global IT services company specializing in web development, mobile app development, and IT consulting. We are committed to protecting your privacy and being transparent about how we handle your data. As developers of software and mobile applications, we recognize the importance of privacy in mobile app development and all other aspects of technology. We apply that same dedication to data protection on our own website to ensure your information is safe with us. This Privacy Policy explains our user data policy, including what information we collect when you visit our site or use our services, and how that information is used and safeguarded.
Our website collects certain information through contact forms, cookies, and analytics tools (such as Google Analytics). Because we do not have user login areas, newsletters, or online payments on our site, we only collect the minimum data needed to operate effectively. We gather basic contact details when you voluntarily reach out to us and anonymous usage data to understand site traffic. We want to be clear about data collection in the web development services context, so you know exactly what is (and isn’t) happening with your information. This IT services privacy policy is written in plain language to be easy to read and globally relevant, ensuring that whether you're a local client or an international visitor, you understand our practices.
Please note: Logic Lab Systems is based in India and currently does not specifically target or offer services to individuals in regions governed by the GDPR or CCPA. Therefore, those regulations are not strictly applicable to our operations. However, we still aim to uphold high standards of privacy and data protection for all users. By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information from you in two main ways: information you provide directly to us, and information collected automatically as you use our site. Below is a breakdown of the types of data we collect:
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Contact Information: When you reach out to Logic Lab Systems via our contact forms, email, or phone, we may collect personal details such as your name, email address, phone number, company name, and any information you include in your message. This is the only personally identifiable information (PII) we actively collect, provided voluntarily by you so we can communicate and assist you with your inquiries.
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Usage Data: Like most websites, we automatically receive and log certain details about your visit. This includes your IP address, browser type, device information (e.g., desktop or mobile), operating system, the pages you view on our site, the time and date of your visit, and the referring webpage. We gather this information using website cookies and tracking tools (such as Google Analytics) to understand how our site is used and to improve our content and services.
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Cookies and Tracking Information: Cookies are small text files stored on your device to help websites function and collect information. We use cookies to remember some of your preferences and to analyze traffic (see the “Use of Cookies and Tracking Tools” section below for more details on our cookie policy for tech companies like ours). These cookies might collect information such as your browsing behavior on our site and approximate location (e.g. city or region based on IP address).
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No Sensitive Data Collected: We do not collect sensitive personal data like passwords, financial information, credit card details, or government ID numbers through our site. Since we have no login accounts, newsletters, or payment transactions on our website, you will not be asked to provide this type of information.
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Children’s Privacy: Our services are intended for business use and general audiences. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided personal data to us, please contact us so we can remove that information.
Note: You can always choose not to provide personal information (for example, by not submitting a contact form). However, if you withhold information, we may not be able to respond to your requests or provide certain services to you.
How We Use Your Information
We use the collected information for various legitimate business purposes, including:
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To Respond to You: We use your contact information to reply to your inquiries, provide the information or support you requested, and discuss our services with you. For example, if you ask about a web development project, we will use your email or phone number to communicate with you about that request.
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To Provide and Improve Services: Information you provide helps us understand your needs so we can offer appropriate IT solutions. Meanwhile, analytics data usage (like aggregated website traffic statistics) helps us improve our website’s user experience, refine our content, and adapt our services to better meet user interests. Understanding how users interact with our site allows us to make our web presence more useful and efficient for everyone.
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To Personalize User Experience: Though we do not have personalized login accounts, we may use cookies to remember your preferences (such as language selection or other settings, if applicable). This makes your experience more convenient on return visits.
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To Ensure Security: We may use IP addresses and browsing data to help diagnose technical issues, prevent malicious activities (such as hacking attempts or spam via our contact form), and maintain the security of our website. As a secure IT service provider, protecting our systems and users is a top priority.
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To Communicate Updates: If we need to inform you about important changes to our services or policies, or to follow up on a prior conversation, we might use your contact details to reach out. However, we do not send generic marketing newsletters, and you will not receive emails from us unless they’re related to your specific interactions or requests.
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To Comply with Legal Obligations: In rare cases, we may need to use or retain information to fulfill legal or regulatory requirements. For instance, we might keep records of communications if required by law or if necessary to resolve disputes, enforce our agreements, or protect our legal rights.
We will only use your personal information for the purposes we have described above. We do not use your data for advertising or profiling purposes, and we do not sell or rent your personal information to third parties.
Use of Cookies and Tracking Tools
Like most websites, Logic Lab Systems uses cookies and similar tracking technologies to enhance user experience and analyze website performance. This section of our Privacy Policy serves as our cookie policy, and our approach is similar to standard practices across tech companies:
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What Are Cookies? Cookies are small text files placed on your device by a web server. They help websites remember information about your visit. For instance, a cookie might remember your preferences or recognize you when you return. Cookies can also collect information about how you use a site (such as which pages you visited and how long you spent there).
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How We Use Cookies: We use cookies to ensure our website functions correctly and to understand how visitors interact with our site. For example, if our site has any user preferences (like font size or language options), an essential cookie might store that setting so you don’t have to re-enter it each time. We also use analytics cookies to gather usage data (such as which pages are most visited, how long users stay on a page, and what site referred the visitor). This helps us identify popular content, troubleshoot website issues, and improve our services and content offerings. Our use of cookies is typical for tech companies and is solely aimed at making our website more effective and user-friendly.
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Google Analytics: We utilize Google Analytics, a popular web analytics tool provided by Google, which sets its own cookies to collect information about how visitors use our site. The data Google Analytics collects (for example, your IP address, browser type, pages visited, and time spent on the site) is transmitted to Google and compiled into reports for us. This information helps us analyze website traffic and usage patterns — essentially giving us insights into how our site is being used. We use these analytics data usage insights to refine our website and services. Importantly, this data is statistical in nature and does not identify you personally. Google may use the collected data to improve its own services; however, we do not allow Google to use our analytics information for advertising purposes. (You can learn more about Google’s practices in their own Privacy Policy.)
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No Advertising or Social Media Cookies: We do not use any third-party advertising networks or social media plugins that set tracking cookies on your browser through our site. That means you won’t encounter targeted advertising cookies or social media tracking cookies when using the Logic Lab Systems website. In other words, visiting our site will not result in you seeing ads on other sites based on your interaction here.
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Your Choices for Cookies: Most web browsers automatically accept cookies, but you have the control to manage them. You can modify your browser settings to decline cookies or to alert you whenever a cookie is being placed on your device. Keep in mind that disabling cookies might affect some features of our site — for example, forms might not remember certain fields or the site may not function as smoothly. If you prefer not to be tracked by Google Analytics on any website, you can install the official Google Analytics Opt-Out Browser Add-on provided by Google. By continuing to use our website without disabling cookies or opting out, you signify your consent to our use of cookies as described in this policy.
By understanding our cookie usage, you can make informed decisions about your personal data when browsing our site. We aim to be as open as possible about these practices, so if you have any questions about how we use cookies or other tracking technologies, feel free to contact us.
Data Sharing and Third Parties
Logic Lab Systems respects your privacy and limits the sharing of your information to only what is necessary. We do not sell or rent your personal information to third-party marketers. However, there are a few situations where we may share data with third parties, as outlined below:
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Service Providers: We may share some of your information with trusted third-party service providers who help us run our business and website. This includes, for example, our website hosting provider (who may process data like IP addresses in server logs), our email service provider (to send or receive messages when you contact us), and analytics services (Google Analytics, which processes usage data as described above). These partners only receive the information needed to perform their specific services, and we require them to protect your data and use it only for the purposes we specify.
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Legal Compliance: We might disclose personal information if we are required to do so by law or in response to valid requests by public authorities. For example, we may need to comply with a court order, subpoena, or other legal process. We may also share information if we believe it’s necessary to investigate or enforce against fraudulent or illegal activities, to protect our rights, or to ensure the safety of our company, clients, or others (for instance, sharing information with law enforcement to prevent harm).
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Business Transfers: If Logic Lab Systems undergoes a business transition such as a merger, acquisition by another company, or sale of all or a portion of its assets, user information (including personal data you have provided) might be among the assets transferred. Should such a transfer occur, we will ensure that the new owner is bound to respect the terms of this Privacy Policy (or we will provide you notice and seek your consent if required by applicable laws).
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With Your Consent: Apart from the reasons above, we will only share your personal information with third parties if you have given us explicit permission to do so. For instance, if you ask us to refer you to a partner company or if you agree that we can feature your testimonial on our website, we would share information in that context with your full knowledge and consent.
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Non-Personal & Aggregated Data: We may share statistics or aggregated information that does not identify you personally with third parties. For example, we might inform a business partner or public audience that “1,000 users visited our site this month,” or share trends about the usage of our website. Such information does not contain any personal data and is used only to illustrate general usage patterns or business metrics.
In all cases of data sharing, we take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. We also limit what is shared to the minimum necessary to fulfill the specific purpose.
Data Security Measures
We take the security of your personal data very seriously. As a company that builds software solutions, we apply our expertise in security to safeguard the information collected through our website. Here are some of the key measures and practices we use to protect your data:
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Secure Transmission: Our website is protected by SSL/TLS encryption (you’ll notice the “https://” and padlock in the URL bar). This means that when you submit information through our contact forms or interact with the site, the data transmitted between your browser and our server is encrypted. This ensures secure contact form usage – your messages and details reach us safely without risk of interception by unauthorized parties.
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Secure Storage & Access Control: Any personal information you provide (such as contact details from a form or email correspondence) is stored on secure systems. We limit access to that personal data to authorized personnel only – for example, only team members who need to see your information to respond to your inquiry or maintain our systems will have access. We use strong authentication (passwords, etc.) for our systems to prevent unauthorized access from inside or outside the company.
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Data Minimization & Retention: We collect and keep only the personal data that we need for the purposes described in this policy. We retain your information only as long as necessary. For instance, if you reach out to us, we will keep your contact information and our correspondence for our records and to follow up as needed, but we won’t hold onto it indefinitely. If we no longer need the information (and are not required by law or legitimate business purposes to keep it), we will delete it or anonymize it.
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Technical Safeguards: We implement firewalls, anti-virus/anti-malware software, and other security technologies to protect against unauthorized access or threats. Our team stays up-to-date on security best practices, and we regularly update our website platform and software to patch any potential vulnerabilities. Being a secure IT service provider, we also incorporate rigorous security standards in our own development and hosting practices to protect data at every stage.
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Employee Training & Policies: We educate our staff about the importance of protecting personal data and maintaining privacy. Internal policies and confidentiality agreements are in place to ensure that anyone handling user information does so with care and respect. Only authorized team members trained in data protection are allowed to handle personal information.
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No Absolute Guarantee (Disclaimer): While we strive to protect your information with strong measures, it’s important to note that no method of transmission over the internet or method of electronic storage is 100% secure. Thus, we cannot guarantee absolute security of your information. However, in the unlikely event of a data breach or security incident, we will act promptly to contain the issue, mitigate any harm, and notify affected users as required.
Our commitment to security is part of our overall commitment to privacy. We continuously review and enhance our security practices to adapt to new threats and ensure that your personal information remains protected.
Your Rights and Choices
We believe it’s important that you have control over your personal information. While Logic Lab Systems is not directly subject to certain data protection laws like the GDPR or CCPA due to the regions we operate in, we still want to empower all our users with clear choices regarding their data. Here are some of the rights and options you have:
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Access and Update: You have the right to contact us and ask what personal information we have about you. If you believe the information we have is incorrect or incomplete (for example, you changed your email address or there’s a typo in your name), please let us know. We will update our records to correct any inaccuracies and ensure your data is up to date.
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Deletion (Right to Be Forgotten): You can request that we delete the personal information you have provided to us. For instance, if you submitted a contact form and would like us to remove your details from our records after we’ve responded, we will honor such requests whenever possible. Keep in mind, we may retain certain information if necessary – for example, to comply with a legal obligation, to resolve disputes, or to enforce our agreements – but we will inform you if this is the case.
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Withdrawal of Consent: If we ever process your personal information based on your consent, you have the right to withdraw that consent at any time. In practice, since we use your data mainly to respond to your inquiries or improve our services, this means you can tell us if you no longer want us to use or keep your information. For example, if you initially reach out to us but later decide you do not want any further contact, just let us know and we will cease using your details for further communication.
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Opting Out of Analytics Tracking: As discussed in our Cookies section, you have options to control data collection for analytics. You can disable cookies in your browser settings to limit tracking. You can also use the Google Analytics Opt-Out Browser Add-on to prevent Google Analytics from collecting data about your visits to our site (and others). Even if you don’t take these steps, remember that the analytics data we collect is only used in aggregate form to improve our website, not to identify you personally.
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“Do Not Track” Signals: Some web browsers offer a “Do Not Track” (DNT) feature that lets you tell websites you do not want to be tracked. Currently, our website does not respond to DNT signals (many websites, like ours, treat such signals as informational because there isn’t a standardized response yet). Nonetheless, we only collect and use your data as described in this policy. If you want to ensure no tracking, the best approach is to disable cookies or use the analytics opt-out mentioned above.
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Object or Complain: If you have any concerns about how we are handling your data, you have the right to object or lodge a complaint. We encourage you to contact us directly with your concerns, and we will do our best to address them promptly. Even though there may not be a dedicated privacy authority overseeing our operations (since we’re not under GDPR jurisdiction), we take all privacy inquiries and complaints seriously and will work with you to find a satisfactory resolution.
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Your Choices: Providing personal information to us (for example, filling out a contact form or sending an email) is voluntary. You can always choose not to share certain details – though it may limit our ability to assist you (for instance, we can’t call you if you don’t provide a phone number). If at any point you prefer not to receive communications from us, simply let us know and we will respect your request. You won’t get unwanted emails or calls from Logic Lab Systems.
Ultimately, our goal is to be respectful of your wishes regarding your personal data. If you have any questions about your rights or wish to exercise any of the options above, please reach out to us using the contact information provided in the next section. We’re here to help and want to ensure you feel comfortable with how your data is handled.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make changes, we will revise the “Last updated” date at the top of this policy page. We encourage you to review this page periodically to stay informed about how we are protecting your information.
If the changes are significant, we may provide a more prominent notice – such as a banner on our website or an email notification (if we have your email for this purpose) – to inform you of the updates. By continuing to use our website after any changes to this Privacy Policy take effect, you acknowledge and agree to the revised policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please feel free to contact us. We are here to help and will respond as promptly as we can.
Whether you reach out by email or phone, or even if you choose to visit one of our offices, we take all privacy inquiries seriously. We value your trust and will do our utmost to address any issues or questions you have about your privacy and data security. Thank you for taking the time to read our Privacy Policy. Your privacy matters to us, and we are committed to keeping your information safe and secure.
